Privacy Policy

Last Updated: December 7, 2015

This Privacy Policy explains how information about you is collected, used and disclosed by Indos In Paris, LLC and our subsidiaries (collectively, “woosah”) when you use our websites, mobile applications and other online products and services (collectively, the “Services”) or when you otherwise interact with us.

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our websites’ homepages or sending you a notification). We encourage you to review the Privacy Policy whenever you access the Services to stay informed about our information practices and the ways you can help protect your privacy.

COLLECTION OF INFORMATION

INFORMATION YOU PROVIDE TO US

We collect information you provide directly to us. For example, we collect information when you create an account, use the Services to send or receive messages, including audio or video clips made via our Services (“Clips”) and content sent via the messages screen (“Messages”), request customer support or otherwise communicate with us. The types of information we may collect include your username, password, email address, age, gender and any other information you choose to provide.

When you send or receive messages, we also collect, process and store the contents of those messages (such as audio or video files, captions and/or Messages) on our servers. The contents of those messages are also stored on the devices of recipients. We will never share these contents and they will remain on the recipients’ and your device locally unless you or the recipient choose to delete it manually. We also cannot prevent others from making copies of your messages (e.g., by forwarding a clip to someone else). In addition, as for any other digital information, there may be ways to access messages while still on your or recipients’ devices or, forensically, even after they are deleted. You should not use woosah to send messages if you want to be certain that the recipient cannot keep a copy.

INFORMATION WE COLLECT AUTOMATICALLY WHEN YOU USE THE SERVICES

When you access or use our Services, we automatically collect information about you, including:

INFORMATION WE COLLECT FROM OTHER SOURCES

We may also obtain information from other sources and combine that with information we collect through our Services.

USE OF INFORMATION

We may use information about you for various purposes, including to:

woosah is based in the United States and the information we collect is governed by U.S. law. By accessing or using the Services or otherwise providing information to us, you consent to the processing and transfer of information in and to the U.S. and other countries.

SHARING OF INFORMATION

We may share information about you as follows or as otherwise described in this Privacy Policy:

We may also share aggregated or de-identified information, which cannot reasonably be used to identify you.

ANALYTICS SERVICES PROVIDED BY OTHERS

We may allow others to provide analytics services on our behalf. These entities may use cookies, web beacons and other technologies to collect information about your use of the Services and other websites, including your IP address, web browser, pages viewed, time spent on pages, links clicked and conversion information. This information may be used to, among other things, analyze and track data, determine the popularity of certain content and better understand your online activity.

We work with Amazon Web Services, Chef, and Mixpanel to provide analytics in connection with the woosah mobile application. For more information about Amazon Web Services privacy practices, please visit http://aws.amazon.com/privacy/.  For more information about Chef’s privacy practices, please visit https://www.chef.io/privacy-policy/.  For more information about Mixpanel’s privacy practices, please visit https://mixpanel.com/privacy/. Amazon Web Services, Chef, and Mixpanel are separate companies and cannot assist with woosah-specific issues. To contact woosah, please send an email to hello@woosahchat.com

SECURITY

We take reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction.

CHILDREN

We do not knowingly collect personal information from users under the age of thirteen.

YOUR CHOICES

PRIVACY SETTINGS

You have the ability to delete users from your pals list or to block specific users at any time by using controls within our Services.

ACCOUNT INFORMATION

If you wish to delete your account, you can do so via the settings within the app, but note that we may retain certain information as required by law, for legitimate business purposes, or as part of our regular retention practices. We may also retain cached or archived copies of information about you for a certain period of time.

DEVICE INFORMATION

Certain features of the Services require access to your device’s audio storage applications (e.g., to find a particular audio file from your music library) If you later decide to revoke your consent and prevent us from continuing to access your audio storage applications, you can do so by either changing the settings on your device, if this settings option is provided by your device operating system, or by following the standard uninstall process and removing our Services from your device. You can grant or revoke your consent at any time and prevent us from continuing to access your audio storage applications by changing the settings on your device.

COOKIES

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our website.

PUSH NOTIFICATIONS/ALERTS

woosah may send push notifications or alerts to your device. You can deactivate these messages at any time by changing the notification settings on your device 

CONTACT

To contact woosah, please email us here: hello@woosahchat.com